Return Policy

RETURN POLICY

Brown Dyed Girl does not offer returns or cancellations at this time. A refund will only be issued if customer receives an incorrect or defective item. If we receive a package back due to wrong address or unable to deliver, customer will have to pay for the shipping to receive their item.

EXCHANGES

Brown Dyed Girl offers exchanges on different colors/styles of the original style purchased. The customer is responsible for the cost of shipping fees. To initiate an exchange, please email info@browndyedgirl.com. 

SALE ITEMS

All sale items are considered final sale and cannot be returned or exchanged. 

QUESTIONS?

For all questions and concerns, please email info@browndyedgirl.com and we will get back to you within 24 hours. 

 

PRE ORDERS

All pre order sales are final and we can only offer an exchange for a different size or store credit. Pre order sales take up to three weeks to ship as stated in each product description. Thank you for your support and patience!